FAQs For Ankle Trackers
Have questions about our products/ankle tracker/gps tracker/offender tracker/prisoner tracker? Here’s some handy info to help you get instant answers.
It depends. GPS satellites broadcast their signals in space with a certain accuracy, but what you receive depends on additional factors, including satellite geometry, signal blockage, atmospheric conditions, and receiver design features/quality. The accuracy commitments do not apply to GPS devices, but rather to the signals transmitted in space. For example, the government commits to broadcasting the GPS signal in space with a daily global average user range error (URE) of ≤2.0 m (6.6 ft.), with 95% probability, across all healthy satellites in constellation slots. Actual performance is typically much better. On April 20, 2021, the global average URE across all satellites was ≤0.643 m (2.1 ft.), 95% of the time. Please check: https://www.gps.gov/systems/gps/performance/accuracy/
Make sure each device has all location services turned ON, including GPS and WiFi. Turning GPS on from your app and make sure you are in the open-sky.
It depends on the GPS interval and the GPS signals, if you set the GPS interval for 10 seconds, the battery will run out very quick. It can last about 4 days per charge. if you set the GPS interval for 10-20 minutes, it can last 2 weeks.
The standard warranty is one year, we also can accept extra cost to extend the warranty. it will usually 8-10% per year.
If you do not get the clear answer, You also can get our contact information as below, welcome to follow our social account to get more information. click Send Message