FAQs For Ankle Trackers

Have questions about our products/ankle tracker/gps tracker/offender tracker/prisoner tracker? Here’s some handy info to help you get instant answers.

It depends. GPS satellites broadcast their signals in space with a certain accuracy, but what you receive depends on additional factors, including satellite geometry, signal blockage, atmospheric conditions, and receiver design features/quality. The accuracy commitments do not apply to GPS devices, but rather to the signals transmitted in space. For example, the government commits to broadcasting the GPS signal in space with a daily global average user range error (URE) of ≤2.0 m (6.6 ft.), with 95% probability, across all healthy satellites in constellation slots. Actual performance is typically much better. On April 20, 2021, the global average URE across all satellites was ≤0.643 m (2.1 ft.), 95% of the time. Please check: https://www.gps.gov/systems/gps/performance/accuracy/
Make sure each device has all location services turned ON, including GPS and WiFi. Turning GPS on from your app and make sure you are in the open-sky.
It depends on the GPS interval and the GPS signals, if you set the GPS interval for 10 seconds, the battery will run out very quick. It can last about 4 days per charge. if you set the GPS interval for 10-20 minutes, it can last 2 weeks.
The standard warranty is one year, we also can accept extra cost to extend the warranty. it will usually 8-10% per year.

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